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2Ring Gadgets for Cisco Finesse v6.2 – Usability Enhancements
November 28, 2022 – Sacramento, CA – 2Ring Gadgets for Cisco Finesse® (GA) v6.2 is available as of today. This release introduces many experience enhancements for agents, supervisors, and even...
View ArticleEnd-of-Sale and End-of-Life Announcement for the Perpetual Licensing –...
December 15, 2022: 2Ring understands the difficulties many companies face in managing end-of-sale and end-of-life. As a result, this information is intended to assist customers to transition from...
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2Ring Dashboards & Wallboards v8.8
December 15, 2022 – Sacramento, CA – 2Ring Dashboards & Wallboards v8.8 is available as of today. An unrestricted access to a public demo environment can be requested here, and as always, you can...
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CRM Integrations Blog #3: How to Integrate Cisco with Salesforce –...
This blog is part of our larger blog series focused on integrating Cisco® Contact Centers with CRM and Service Desk applications. In our previous blog, we discussed what an Agent experience would look...
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Staying Ahead of the Game: 2Ring’s Contact Center Trends for 2023
Contact centers are an integral part of any business, providing a vital link between the company and its customers. As such, it is important to stay up-to-date on the latest trends in the industry to...
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2Ring Gadgets for Cisco Finesse v6.3
March 16, 2023 – Sacramento, CA – 2Ring Gadgets for Cisco Finesse® (GA) v6.3 is available as of today. To see the latest release of 2Ring Gadgets in action, schedule a live demo / Q&A session via...
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Cisco Finesse Connector for 2Ring Dashboards & Wallboards
March 17, 2023 – Sacramento, CA – The 8.8 release of our Cisco Finesse Connector for 2Ring Dashboards & Wallboards is available as of today. The Cisco Finesse Connector can be added to the end...
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2Ring Dashboards & Wallboards v9.0
Sacramento, CA – 2Ring Dashboards & Wallboards (DW) v9.0 is available as of today. This is a major version release that brings features that 2Ring customers have been craving for a long time....
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2Ring Gadgets for Cisco Finesse v7.0
Sacramento, CA – 2Ring Gadgets for Cisco Finesse (GA) v7.0 is available as of today. Click here (opens a demo form in a new browser tab) to request a demo session. What’s New in Gadgets 7.0? All...
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2Ring Dashboards & Wallboards v9.1 – Enabling Upgrades
Sacramento, CA – 2Ring Dashboards & Wallboards (DW) v9.1 is available as of today. To see the 9.1 releases in action, request a demo session (usually no longer than 30 minutes) here. What’s New...
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2Ring Dashboards & Wallboards – The Fall 23 Release
Sacramento, CA – Please note that Fall 23 features will be first available to brand new tenants and towards the end of Q1/2024 existing tenants/subscribers will have these new features available as...
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